Please read our Privacy Notice below for an overview of what sort of data we will collect and store, how this may be used and your rights under the new General Data Protection Regulation (GDPR).
What is a Privacy Notice? As a patient of The Newtown Clinic - Marlow, you have specific rights under data protection law. Below is a summary, which we hope is clear and concise about who we are, how we collect data about you and what we do with it. You will be given a copy of our more formal Privacy Notice to read when you attend for your initial appointment.
Who Are We? We are The Newtown Clinic – Marlow. We are based at 38 Newtown Road, Marlow, SL7 1LA. Mr David Seed our principal Osteopath is our data controller and you can contact him with regards to any data query or access request by phone; 01628290196 or email; email@example.com
The Personal Data We Process and What We Do with It We record and use the following categories of personal data: name, age, biological sex, address, telephone numbers, email address, and your medical history.
Sharing Your Personal Data We do not sell or broker personal data. There may be times we need to share information with third parties (for example your GP or insurance provider) to support your on-going care. We will always seek your consent to share your personal data. In the context of safeguarding issues, personal data may need to be shared without your consent.
Retaining Your Personal Data Whilst you are working with us, we will continue to store and use your personal data for a minimum of 8 years after your last appointment. If the patient is a child we are required by law to retain their personal data until they reach their 25th birthday.
Limited information will be retained within our clinic diary and our accounts systems for an indefinite period to maintain the integrity of these systems
Your Rights As we process your personal data, you have certain rights. These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.
You may request a copy of your data at any time. Please make such a request in writing or by email to us, at the address, telephone number, email address and details of the information you require.
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
If you believe we should erase your data, please contact us, at the address shown above. If you wish us to stop storing or using your data, please contact us, at the address shown above.
Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.
Data Storage Your data is stored securely in the UK and in compliance with data protection law.
Data Breaches Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the person who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.
Contact Details Should you wish to contact us to amend your personal data, to give feedback or to make a complaint, please write to our data controller, David Seed; firstname.lastname@example.org